FAQ

Student password reset
When requesting a student password reset, please include the name and year group for the student as this will significantly speed up the process. please fin...
Wed, 10 Mar, 2021 at 12:44 PM
Door access cards
The door card readers and especially the corridor card readers require the card to be held reasonably still until the door unlocks.  Waving the card somewhe...
Wed, 19 Sep, 2018 at 12:06 PM
Placing a support call
you can email TechSupport@Northampton-Academy.org to put in a ticket into our system.  or call IT please use extension 802.   Individual members of ...
Wed, 10 Mar, 2021 at 12:58 PM
How to give delegates access to your calendar
Click on the link below for the relevant help file on Office.com https://support.office.com/en-gb/article/Allow-someone-else-to-manage-your-mail-and-cal...
Wed, 22 Apr, 2020 at 9:21 AM
Creating hyper links in messages
as per documentation supplied by Microsoft https://support.office.com/en-us/article/Create-or-edit-a-hyperlink-5D8C0804-F998-4143-86B1-1199735E07BF
Thu, 23 Apr, 2020 at 10:45 AM
Activating Class Teams
If a Class Team has been created for you via a sync with Arbor, before they can be used fully, they must be activated.  To do this browse to the Class Team ...
Tue, 9 Feb, 2021 at 9:08 PM
Projection guide
TV Setup. TV Remote Source selection To make it easier to switch between inputs we have labelled the sources. By pressing the Source button on the TV R...
Fri, 27 Aug, 2021 at 10:04 AM
Accessing archived Teams
Open Microsoft Teams and click the Teams section. Click the cog icon in the top-right corner, then select Manage teams. At the bottom of the next ...
Fri, 27 Aug, 2021 at 11:29 AM